Sorry to hear that you want to cancel your childcare services. Are you canceling because you're moving? We have a large number of locations throughout the country. Find out here if there's a Partou location near you and fill out the form here if you want to change locations.
If you have any questions about your childcare agreement or changes in your personal situation, please refer to the following:
Please note: Cancellation is only possible if your child’s childcare has not yet started. If the childcare has already started, you can terminate your childcare agreement here.
Based on the date of the day you request the change to us, the following conditions apply to the cancellation of your agreement.
Conditions
Partou might charge costs in case of cancellation. The amount of this is determined on the basis of the period between the start date of the childcare and the date on which we received the cancellation and of the monthly amount due. We will follow the following conditions:
- Cancellation less than 1 month before the start date: cancellation costs, being the amount of the contractually agreed costs of one month of childcare.
- Cancellation 1 to 3 months before the start date: € 100, cancellation fee. If a lower amount is applicable on the basis of Article 7 paragraph 3 of the Branch Conditions, we will apply the lower amount of cancellation costs.
- Cancellation more than 3 months before the start date: no cancellation costs.
To be able to process this cancellation, we will require the following information from you:
Please fill in the details per child below.
Please enter your question and/or general remark. Of course a compliment is always welcome as well.
Is everything correct? Please click on send.